WHEN WILL MY ORDER BE PROCESSED?
At Merit Star Tuition Center INC, we aim to deliver access to your educational services as quickly as possible.
Please ensure all course selections are correct before completing your purchase, as we are unable to modify or update orders once they have been processed.
Orders are typically processed within 2–5 business days after purchase.
Once processed, access to your course or learning materials will usually be granted shortly after processing is completed.
Processing times may be extended during public holidays or peak enrollment periods.
SHIPPING CONFIRMATION / ACCESS CONFIRMATION
A confirmation email will be sent once your order has been successfully processed.
This email will include details on how to access your course, learning platform, or educational materials.
All access is delivered digitally; no physical shipment is required.
TRACKING / COURSE ACCESS
As a customer, it is your responsibility to ensure you can access your course using the instructions provided.
If you experience any issues accessing your account or course materials, please contact our support team for assistance.
We are not responsible for delays or access issues caused by incorrect email addresses, spam filtering, or user-side technical issues.
DELIVERY (DIGITAL SERVICE DELIVERY)
All products and services offered by Merit Star Tuition Center INC are delivered digitally.
Depending on the course or program, access may include:
• Online learning platform access
• Video lessons
• Downloadable materials
• Live or scheduled sessions
Delivery times may vary depending on the program structure.
TAXES & FEES
Prices displayed on our website are in USD unless otherwise stated.
You are responsible for any applicable taxes or fees required by your local jurisdiction.
We are not responsible for any additional charges imposed by your bank or payment provider.
CANCELLATION / CHANGES
If you need to cancel or modify your order, please contact us as soon as possible.
Because our system processes orders quickly, we may not be able to make changes once access has been issued.
Once course access has been granted or materials have been delivered, cancellations may no longer be possible.
CONTACT INFORMATION
If you have any questions about shipping or delivery, please contact us:
Merit Star Tuition Center INC
1880 Office Club Pointe, Suite 2325
Colorado Springs, CO 80920
United States